Privacy Policy
Your Data at xbjeee

1. Introduction

xbjeee is committed to protecting the privacy of every individual who visits, registers with, or transacts on the xbjeee platform. This Privacy Policy sets out in plain, formal terms the basis on which any personal data we collect from you — or that you provide to us — will be processed by xbjeee.

This policy applies to all users of the xbjeee website, mobile-optimised platform, and any associated digital services operated under the xbjeee brand. It applies to data collected during the registration process, during active use of the platform (including gameplay and betting activity), during financial transactions, and during any communications between you and the xbjeee support team.

By accessing the xbjeee platform or registering an account, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this policy, you should not use the platform.

This policy should be read in conjunction with the xbjeee Terms & Conditions, which govern the overall relationship between xbjeee and its registered users.

2. Personal Data We Collect

xbjeee collects personal data in the following categories, depending on the nature of your interaction with the platform:

2.1 Registration Data

When you create an xbjeee account, we collect the information you provide during the registration process, including:

• Full legal name
• Date of birth (to verify the 18+ age requirement)
• Email address
• Mobile phone number
• Preferred username
• Country of residence (Bangladesh)

2.2 Identity Verification Data

To comply with our obligations under applicable anti- money laundering and know-your-customer requirements, xbjeee may request the following verification documents at account opening or before processing withdrawals:

• National Identity Card (NID) — front and back
• Passport (biographical data page)
• Driving licence
• Proof of address (utility bill, bank statement, or official correspondence dated within 90 days)
• Proof of ownership of the payment method used (e.g., a screenshot of your bKash or Nagad account showing your registered name)

Verification documents are processed solely for identity and payment verification purposes and are stored securely in encrypted form. They are not shared with third parties except where required by law or as part of a regulated verification service operated under a data processing agreement with xbjeee.

2.3 Financial Transaction Data

When you deposit or withdraw funds, xbjeee records transaction details including the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or BRAC Bank), transaction amounts in BDT, transaction reference numbers, timestamps, and transaction status. Full payment account credentials (such as bKash PINs) are never collected or stored by xbjeee — these are handled exclusively by the relevant payment service providers.

2.4 Platform Usage Data

As you use the xbjeee platform, we automatically collect data about your activity, including:

• Games played, bet amounts, and game session durations
• Sports betting markets accessed and wagers placed
• Login timestamps, session lengths, and logout events
• Platform features accessed and navigation paths followed
• Bonus claims, wagering activity, and promotional interactions

This data is used for account management, responsible gaming monitoring, fraud detection, and platform improvement purposes.

2.5 Technical & Device Data

xbjeee's servers automatically record certain technical data when your device connects to the platform, including:

• IP address
• Device type and operating system
• Browser type and version
• Screen resolution
• Referring URL (the page from which you navigated to xbjeee)
• Pages visited and time spent on each page

2.6 Communications Data

When you contact the xbjeee support team via email, we retain records of that correspondence, including your name, contact details, the content of your messages, and any attachments you submit. These records allow us to handle your enquiry efficiently and to maintain an accurate history of support interactions.

3. How We Use Your Personal Data

xbjeee uses the personal data it collects for the following specific purposes:

xbjeee does not use your personal data for automated decision-making that produces significant legal effects on you, except where such processing is strictly necessary for fraud prevention or regulatory compliance, and where appropriate safeguards are in place.

4. Legal Basis for Processing

xbjeee processes your personal data on one or more of the following legal grounds, depending on the specific processing activity:

• Contractual necessity: Processing that is required to fulfil our obligations to you under the xbjeee Terms & Conditions — for example, creating and maintaining your account, processing deposits and withdrawals, and providing access to games and betting markets.
• Legal obligation: Processing that xbjeee is required to undertake by applicable law — for example, identity verification to satisfy anti-money laundering obligations, and record-keeping for financial compliance purposes.
• Legitimate interests: Processing that is necessary for xbjeee's legitimate business interests, provided those interests are not overridden by your rights and interests — for example, fraud detection, platform security, responsible gaming monitoring, and platform analytics used to improve the user experience.
• Consent: Where xbjeee relies on your freely given, specific, and informed consent — for example, sending you marketing communications about bonuses and promotions. You may withdraw consent at any time by contacting [email protected].

5. Data Sharing & Third Parties

xbjeee shares personal data with third parties only to the extent necessary to operate the platform and comply with applicable legal obligations. The categories of third parties with whom data may be shared are as follows:

5.1 Payment Service Providers

To process deposits and withdrawals, xbjeee shares relevant transaction data and account identifiers with the payment service providers you select — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. Each of these providers operates under its own privacy policy and is responsible for the security of data processed within its own systems.

5.2 Identity Verification Partners

Where third-party identity verification services are used to assist with the KYC (know-your-customer) process, xbjeee may share identity document images and personal details with those partners. All such partners are bound by data processing agreements that restrict the use of your data to the verification purpose only.

5.3 Game Software Providers

Casino games on the xbjeee platform are provided by third-party software developers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, Play'n GO, and Hacksaw Gaming. Certain technical and session data (such as a session token and game outcome records) may be processed by these providers to deliver the game experience. These providers do not receive your full personal profile.

5.4 Legal & Regulatory Authorities

xbjeee may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or binding regulatory direction. In such cases xbjeee will disclose only the minimum data required and will, where legally permitted, notify you of the disclosure.

5.5 No Sale of Data

xbjeee does not sell, rent, or otherwise transfer your personal data to any third party for that party's own commercial or marketing purposes. Any data sharing arrangement not described in this section requires your explicit prior consent.

6. Cookies & Tracking Technologies

xbjeee uses cookies and similar technologies to operate the platform, maintain your session, and collect analytics data that helps us understand how the platform is used. The following categories of cookies are in use:

6.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They maintain your login session, remember your language and currency preferences, and enable core security features. Strictly necessary cookies cannot be disabled without preventing the platform from functioning correctly.

6.2 Analytical / Performance Cookies

xbjeee uses first-party analytical cookies to measure platform performance, identify technical errors, and understand how users navigate between pages and features. The data collected by analytical cookies is aggregated and anonymised wherever possible and is not used to identify individual users.

6.3 What xbjeee Does Not Use

xbjeee does not use third-party advertising cookies, social media tracking pixels, cross-site tracking technologies, or any cookie whose primary purpose is to build a profile of your browsing behaviour across websites other than xbjeee.net.

7. Data Security

xbjeee implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption applied to all data in transit between your device and the xbjeee platform.
• Encrypted data storage for sensitive personal and financial data held in our databases.
• Access controls that restrict internal access to personal data on a strict need-to-know basis, with all access events logged and auditable.
• Regular security assessments conducted by our internal technical team to identify and remediate vulnerabilities.
• Secure password hashing so that your xbjeee account password is never stored in plain text.

While xbjeee applies industry-standard security practices, no digital platform can guarantee absolute security against all possible threats. You play an important role in keeping your account secure by using a strong, unique password, not sharing your login credentials, and notifying us immediately at [email protected] if you suspect any unauthorised activity on your account.

8. Data Retention

xbjeee retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable law or regulation. The following general retention principles apply:

• Active account data is retained for the duration of your account's active status plus a period thereafter as required to comply with financial record-keeping obligations.
• Identity verification documents are retained for the period required by applicable anti-money laundering regulations from the date of account closure.
• Financial transaction records are retained for a minimum of five years from the date of the transaction in accordance with applicable financial record-keeping requirements.
• Support communications are retained for a period sufficient to resolve any related disputes, plus a reasonable archival period thereafter.
• Anonymised analytics data may be retained indefinitely, as it no longer constitutes personal data once it has been irreversibly anonymised.

When a retention period expires, xbjeee will securely delete the relevant personal data or, where deletion is not immediately practicable, will quarantine the data from active use and ensure it is deleted at the earliest practical opportunity.

9. Your Rights Over Your Personal Data

As a user of the xbjeee platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected] with sufficient detail to allow us to identify your account and process your request.

• Right of access: You have the right to request a copy of all personal data that xbjeee holds about you, together with information about how that data is used and with whom it has been shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis exists), or where the data has been processed unlawfully. This right is subject to legal retention obligations that may require xbjeee to retain certain data regardless.
• Right to restriction: In certain circumstances you may request that xbjeee restrict the processing of your personal data — for example, while a dispute about data accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing that is based on xbjeee's legitimate interests, including profiling for fraud prevention and platform analytics. xbjeee will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on consent — for example, receiving marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

xbjeee will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

10. Children's Privacy

The xbjeee platform is strictly intended for adults aged 18 and above. xbjeee does not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory step in the account registration process, and additional verification may be requested at any point during the account lifecycle.

If xbjeee becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, all associated data will be deleted in accordance with our data retention policy, and any funds held in the account will be handled in accordance with the procedure set out in the xbjeee Terms & Conditions.

If you are the parent or guardian of a minor and you have reason to believe that the minor has accessed or registered on the xbjeee platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

11. Changes to This Privacy Policy

xbjeee reserves the right to update or revise this Privacy Policy at any time. When material changes are made, the revised policy will be published on this page with an updated effective date at the top of the document. Where the changes are significant, xbjeee will take reasonable steps to draw registered users' attention to the update — for example, by sending a notification to the email address registered to your account.

Your continued use of the xbjeee platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with a revised policy, you should cease using the platform and may request account closure by contacting the support team.

We encourage you to review this page periodically to remain informed about how xbjeee collects, uses, and protects your personal data. The most current version of this Privacy Policy will always be available at xbjeee.net/privacy-policy.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or about the way in which xbjeee processes your personal data, please contact our support team using the details below. All privacy-related correspondence must be submitted in English and addressed to:

xbjeee aims to acknowledge all privacy-related queries within two business days and to provide a full substantive response within 30 days. For complex data rights requests, an extension of up to 60 additional days may apply, and you will be notified accordingly.

This Privacy Policy was last reviewed and updated on 1 January 2026. By continuing to use the xbjeee platform after this date you confirm your acknowledgement of this policy in its current form.